Question 1

How does a new school open?

Accepted Answer

Create an account, confirm the email, and register the school. Schola reviews the application. After approval you open the school desk and invite teachers and families.

Question 2

What has to happen before the desk opens?

Accepted Answer

A password account must confirm the email with the link or the 6-digit code. The school application then waits for review. A pending school cannot mark attendance until that review is done.

Question 3

What should I open in the first week?

Accepted Answer

The academic year first, then classes and sections, then the teachers, students, and parents who belong in them. The rest of the modules sit on that roster.

Question 4

What does it cost?

Accepted Answer

Early access is free. After that, Starter stays within 250 students, Growth is $1.50 per active student each month, and Enterprise is a quote. Staff, parents, and graduates are not a seat fee.

Question 5

What counts as an active student?

Accepted Answer

A student with an enrollment in the current academic year. Graduated, transferred, and withdrawn students are not billed.

Question 6

Is there a setup fee?

Accepted Answer

No. Schola is self-serve. Growth and Enterprise can ask for help with an import. There is no charge to open the account.

Question 7

Do parents and staff count toward the bill?

Accepted Answer

No. Only active students are counted. Parent access and staff seats are included on every plan.

Question 8

When does free early access end?

Accepted Answer

Every early-access school gets at least 30 days’ notice before a tier introduces a charge.

Question 9

Can I cancel, and do I keep the records?

Accepted Answer

Yes. A monthly plan ends at the close of the billing period. Export attendance, grades, fees, and payroll to CSV or PDF. The records are not locked in.

Question 10

Is Schola a course shop?

Accepted Answer

No. A school publishes its own programs, teachers, and fees. The courses on this site are samples of that catalog, not items you can buy.

Question 11

Where do attendance, grades, and fees live?

Accepted Answer

On the same student record. A teacher marks the day, the office sends the invoice, and the family opens that record. They are not three separate tools.

Question 12

How are grades recorded?

Accepted Answer

The gradebook keeps a percentage and a letter grade, plus a teacher remark that stays with the student.

Question 13

How does a family enrol?

Accepted Answer

The school places the student in a class and sends an invite. You confirm the email and use the same login as the rest of the school. There is no public application form on this site.

Question 14

Can parents see attendance and fees?

Accepted Answer

Yes. Parents see the attendance, remarks, and fee record the school keeps. They do not get a separate copy in another tool.

Question 15

Is one school’s data separate from another?

Accepted Answer

Yes. Every class, grade, and fee belongs to one school. A list from one campus is not readable from another. Phone, date of birth, and address are encrypted.

Question 16

Does the site work in dark mode?

Accepted Answer

Yes. The public site and the school desk share the same colors in light and dark. The sun and moon control in the header switches them.

Question 17

Are live sessions on a fixed calendar?

Accepted Answer

No. Events list the formats a school can book. Dates are set with you. Open the session, then write to the team.

Question 18

Is a session a ticket I can buy?

Accepted Answer

No. A session is booked with the school. It is not a checkout item, and it does not have a public price on this site.

Questions, grouped the way a school asks them

Opening a school